Privacy Policy

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Privacy Policy

Effective Date: [11/25/2024]

Neon Riders Delivery (“we,” “us,” or “our”) values your trust and is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our app and services. By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information to provide, improve, and secure our services. The types of data we may collect include:

A. Personal Information

• Account Information: Name, email, phone number, address, and payment information when creating an account.

• Identity Verification: Government ID or other documents, if required.

B. Device Information

• Device type, operating system, unique device identifiers, and app activity.

C. Location Data

• Real-time GPS data to facilitate deliveries, logistics, or task assignments.

D. Task and Delivery Data

• Task details, pickup, and drop-off locations, and notes shared between users and couriers.

E. Cookies and Tracking Technologies

• Cookies and similar technologies to enhance user experience and gather usage data.

2. How We Use Your Information

We use your information to:

• Provide and improve our food delivery, logistics, and task services.

• Process payments and refunds.

• Ensure the safety and security of users, couriers, and tasks.

• Personalize your experience with recommendations and tailored services.

• Communicate updates, promotions, and support.

3. How We Share Your Information

We do not sell your personal data. However, we may share it as follows:

A. With Service Providers

• For payment processing, identity verification, analytics, and customer support.

B. With Couriers and Taskers

• To facilitate deliveries and task completions (e.g., name, address, task details).

C. Legal Obligations

• To comply with laws, regulations, or valid legal requests.

D. Business Transfers

• In connection with mergers, acquisitions, or the sale of assets, your information may be transferred.

4. Security of Your Information

We implement technical, administrative, and physical safeguards to protect your information. 

However, no method of transmission over the internet is 100% secure.

5. Your Privacy Rights

Depending on your location, you may have the right to:

• Access, update, or delete your personal information.

• Restrict or object to certain data uses.

• Withdraw consent for data processing.

To exercise these rights, contact us at [Insert Contact Email].

6. Data Retention

We retain your data only as long as necessary for the purposes outlined in this policy, unless otherwise required by law.

7. Children’s Privacy

Our services are not intended for individuals under 13 years old. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes through the app or other communication methods.

9. Contact Us

For questions or concerns about this Privacy Policy, please contact us at:

Neon Riders Delivery

Email: [neonridersdelivery@gmail.com

Phone: [773-808-4473]